![]() PLEASE NOTE: all items from the same order should be returned in one parcel. ![]() When your return is collected from the locker, a label will be applied for you by the courier. Scan the code on your phone at the locker Visit our returns portal ( ) to generate a QR code and package up your items - there’s no need to attach anything to the outside of your parcel. Tesco, Morrisons and Lidl) and train stations. InPost Lockers are in handy locations like supermarkets (inc. There’s no label printing required and you can avoid the usual queues. RETURN IN SECONDS WITH 24/7 INPOST LOCKERS Simply box up your items for return, include a cover note with the word REFUND or EXCHANGE inside & follow the below steps for safe return to our warehouse where your return will be processed promptly. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note. Trek did nothing wrong and owes you squat.In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 60 days of the purchase date for a full exchange or refund. Not really sections I would pedal anyways. Granted, my local trails sometimes yield sections in excess of 30mph or more, but it's downhill standing, coasting. Most of the people with this configuration are riding off road trails that really don't have enough wide open smooth pedalable sections to warrant such high gearing. Why is nobody sympathetic to your complaint?Īmong the mountain bike community, most of us know how to do minor changes to suit our region or style. It's a high performance machine designed to be ridden off road.Īsk yourself a couple of quick questions: Why are you the only one complaining about it. You bought a mountain bike, not a hybrid, not a bike to ride on the pavement to your trail. You want it geared differently, go spend 30 bucks on the chainring of you're choice. Blaming Trek for something like this is a prime example of the modern problems of society. You wouldn't even use you high gear in my neck of the woods. ![]() It would work fine for the majority of trail riding. )Ĭlick to expand.They didn't make a mistake, they used what they wanted. Moreover, I found that in the 2019 model they increased the frontal bump back to 30T so that in practice they actually found that their choice was wrong.īottom line, I do not recommend buying this model, and in lite of their type "good responses" if I will purchase any other bike from this manufacturer in future (after 3 previous models I had from them. In contrast, the slowest 28T / 46T mode is too slow and is not useful.Īll my calls to the company to replace the frontal touch with greater learning were not answered and ignored! The gear set with 28T in the front and 11T on the rear make the fastest ride suitable for 12-14 mph (?). The gear set (Crank and cassette) of this 2018 model has been downgraded compared to any Stache 7 of previous years (2017 or 2016) as well as to any similar models of the company or of of any other manufacturers. First of all, with the gear set, and even more with the manufacturer response (or lack/poor response.).
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